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Manufacturing

Unified Communications & ERP Integration for Manufacturer

Automotive Parts Manufacturer

Impact
50% Faster Communication
Timeline
5 Months
Scale
3 Factories

The Challenge

An automotive parts manufacturer with 3 factories across India faced communication silos, delayed production updates due to manual handoffs, data inconsistencies between systems, and no visibility into real-time production status.

Our Solution

We implemented Cisco Unified Communications Manager integrated with their SAP ERP system, deployed Microsoft Teams for collaboration, and automated workflows between production floor and management systems using custom middleware.

Implementation Highlights

  • Cisco Unified Communications deployment across 3 factories
  • SAP ERP integration with real-time data synchronization
  • Microsoft Teams rollout with custom production dashboards
  • IoT sensors on production lines feeding data to ERP
  • Automated workflow triggers for production milestones
  • Change management and training for 200+ employees

Measurable Results

50% faster cross-factory communication and decision-making
Real-time production visibility for management
80% reduction in manual data entry errors
Seamless collaboration between 200+ employees
Production planning efficiency improved by 35%
Reduced communication costs by 40%

"The unified communications system broke down our silos. We now operate as one cohesive unit across all three factories."

Plant Manager, Automotive Manufacturer

Technologies & Services

System IntegrationERPManufacturingCiscoCollaboration

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